Bulk Subscriber Reset

[jamjam200]

I have CUM 4.2 set integrated with exchange 2003. I want to run the bulk subscriber tool to remove all the current voicemail messages from each users mail box. Since this is UM if I run this tool will it delete all the users email as well if so how can I stop this?

Thanks

[Brandon Buffin]

Yes, the Bulk Subscriber Reset tool will remove ALL messages in the mailbox including email. A better option may be to use the Mailbox Manager built in to Exchange. You can filter on the message class IPM.Note.Voice.Unity to remove only voicemail. Take a look at the following link as well as the link within this document to more information on the Mailbox Manager.

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a00800d6824.shtml

Hope this helps. If so, please rate the post.

Brandon