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New Member

Bulk Update in Unity via a User Template

I have a lot of user that were imported via the Bulk Import utility using a User Template and now need to update them. The Field I want to update is the "Caller Input" for option "0" for groups of users.

Does anyone know the "field" parameter to make this change? I have been unable to find any such field.

Is there an option to update the users via a User Template? This would  be a nice feature, but haven't been able to find how to if it is available.

TIA

Jason                  

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New Member

Bulk Update in Unity via a User Template

I found the answer to my own question on a different posting.

I exported all the users then, created a spreadsheet for each location.

You actually use the Bulk Edit by CSV located under the Users.

I was able to select the Field for Caller input, change the 0 option and update. Worked on 171 phones Now I have more to update.

Bulk Update in Unity via a User Template

With standard Unity, you would use the Bulk Edit utility.  The best source of information is here:

http://www.ciscounitytools.com/Applications/Unity/BulkEdit/Help/index.html

If you are using Unity Connection, then I'd suggest taking a look at the following thread:

https://supportforums.cisco.com/thread/2137557

You cannot update existing users by making changes to the Subscriber Template.  Templates are only specified/used when creating new users.

Hailey

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