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New Member

Business edition- help

I have installed business edition but I can't see how to access unity connection? Do I need to turn on a service or install it separately? The install disc lists CallManager and Unity connection but at no time during the install did it ask any details about unity?

any help would be great -thanks

Hall of Fame Super Red

Re: Business edition- help

Hi Dave,

When you go through the install you should have received these choices;

After the hardware checks complete, Product Deployment Selection window displays.

Step 5 In the Product Deployment Selection window, select the product to install; then, choose OK. You can choose from the following options:

Cisco Unified Communications Manager

Cisco Unity Connection

Cisco Unified Communications Manager Business Edition (includes Cisco Unified Communications Manager and Cisco Unity Connection)


Note: Only the products that are supported on your server appear in the list.

You can re-run and overwrite the original config or perhaps just install the Unity Connection portion.

From this good doc;

Hope this helps!


New Member

Re: Business edition- help

excellent thanks. I must have missed the options. I presume that if the hardware is capable of running cm6 it can run UC 2.0?

Thanks again

Hall of Fame Super Red

Re: Business edition- help

Hi Adam,

You are probably right on this note but there may be Servers that can run CCM 6.0 but not CCM 6.0 Business Edition. The Hardware check will verify if there are any issues :)

Hope this helps!