Configure the Cisco IOS Software global configuration command, voice call convert-discpi-to-prog. This is used with Cisco IOS Software Release 12.2(1) and later. This command can help when an announcement is played on the terminating PSTN side.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...