1.When user A & B are on call & another user (either from internal or external caller) tries to call user A , user A should be able to hear some tone which will alert user A that there is an incoming call.
In other words we want to configure call waiting with a tone.
Is it possible to confure the same & if possible can somebody share the config template.
Just to add a note to the good info from my friend Marwan.
SCCP: Configuring Call-Waiting Indicator Tone
To specify the type of audible call-waiting indicator on a SCCP phone, perform the following steps. The default is for directory numbers to accept call interruptions, such as call waiting, and to issue a beep tone. Instead of the standard call waiting beep, you can enable a ring tone for call-waiting.
â¢The call-waiting ring option is not supported if the ephone-dn is configured with the no call-waiting beep accept command.
â¢If you configure a button to have a silent ring, you will not hear a call-waiting beep or call-waiting ring regardless of whether the ephone-dn associated with the button is configured to generate a call-waiting beep or call-waiting ring.
â¢The call-waiting beep volume cannot be adjusted through Cisco Unified CME for the Cisco Unified IP Phone 7902G, Cisco Unified IP Phone 7905G, Cisco Unified IP Phone 7912G, Cisco ATA-186, and Cisco ATA-188.
â¢The call-waiting ring option is not supported on the Cisco Unified IP Phone 7902G, Cisco Unified IP Phone 7905G, or Cisco Unified IP Phone 7912G.
On-hold indicator is an optional feature that generates a ring burst on idle IP phones that have placed a call on hold. An option is available to generate call-waiting beeps for occupied phones that have placed calls on hold. This feature is disabled by default.
LED color display for hold state, also known as I-Hold, is supported in Cisco Unified CME 4.0(2) and later versions. The I-Hold feature provides a visual indicator for distinguishing a local hold from a remote hold on shared lines on supported phones, such as the Cisco Unified IP Phone 7931G. This feature requires no additional configuration.
SCCP: Enabling On-Hold Indicator
The Call Hold feature is available by default. To define an audible indicator as a reminder that a call is waiting on hold, perform the following steps.
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