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Busy Trigger - Ip Phone CISCO 6921 and 6941 models

                   How Configure Call Waiting phone cisco 6941?

7 REPLIES
Hall of Fame Super Silver

Busy Trigger - Ip Phone CISCO 6921 and 6941 models

When these phone first came out they were hard coded to 2/1 (max calls/busy trigger), however with newer CUCM update and phone firmware that was changed to similar behavior to other phones, and to my recollection the max is 12 calls.

HTH,

Chris

New Member

Busy Trigger - Ip Phone CISCO 6921 and 6941 models

Hello Chris Deren,

I have version 8.5 of CUCM and 69xx ip phone model.

Marcus

Hall of Fame Super Silver

Busy Trigger - Ip Phone CISCO 6921 and 6941 models

New Member

Busy Trigger - Ip Phone CISCO 6921 and 6941 models

Hi Chris,

After downloading the package will be necessary to update the firmware of the 69xx phones?

Thank you.

Marcus

New Member

Did you get this to work by

Did you get this to work by installing the device pack? 

I'm running 8.5.1.16900-6 and firmware SCCP69xx.9-4-1-3SR1, but I didn't install the device pack. 

Does the device pack have other code to enable this feature for 8.5.1?

 

Thanks

Hall of Fame Super Silver

Re: Busy Trigger - Ip Phone CISCO 6921 and 6941 models

No, firmware is included in the dev pack.

Sent from Cisco Technical Support iPhone App

New Member

Busy Trigger - Ip Phone CISCO 6921 and 6941 models

Beautifull!

Thank you very much.

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