When an EM user is logged out, a calling user hears the busy tone, so the caller believes the user is unavailable and tries later. Is there a way of providing a different message/tone for a logged out user? For EM users who have VoiceMail this is less of an issue, but for non-EM users it's less than ideal.
Could you set up a generic "Logged out EM" mailbox for these users. This mailbox would be set to not take any messages but could play whatever info/text that you require. Then set up a Voicemail Profile on CCM and apply it to the EM users without personal voicemail? This way one generic mailbox could be used for all of these users. So as not to take up alot of costly mailboxes.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...