Call Back between CUCM and Siemens

[Jean Lofrano]

Hey team,

I have a MGCP trunk working properly.

All features are working, but the call back is working in the direction Cisco for Siemens only.

For example: If I make a call from a Cisco IP phone for analog phone via MGCP and I press call back , it´s fine! But, Siemens > Cisco I have a busy ton.

thanks.

[Jaime Valencia]

What does the debugs saya about the disconnect cause???

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

[Jean Lofrano]

Hey Jaime,

I will get the debug file in a few minutes...

[Jean Lofrano]

Debug log is below, but I don´t know If analog central is sending a request to call back.

3065 is analog phone.

10:40:32.845 |<:MGCPENDPOINT><:S0>|1,100,159,1.12789^*^S0/SU0/DS1-0@em01vg01

10:40:32.885 |SPROC analyzeMsgtransCause MessageTransCause.ms = 0, MessageTransCause.ieid = 0, PriTsp.protocol = 29, MCStatus = 0|*^*^*

10:40:34.907 |MGCPpn9d::processPriSetup - viprCgpnE164=[3065], viprCdpnE164=[4800], vcrUploadNeeded=[t]|1,100,160,1.274^10.13.1.151^*

10:40:34.907 |DbMobility: can't find remdest 3065 in map|*^*^*

10:40:34.907 |SPROC analyzeMsgtransCause MessageTransCause.ms = 0, MessageTransCause.ieid = 0, PriTsp.protocol = 29, MCStatus = 0|*^*^*

10:40:34.907 |SPROC analyzeMsgtransCause MessageTransCause.ms = 0, MessageTransCause.ieid = 0, PriTsp.protocol = 29, MCStatus = 0|*^*^*

10:40:34.908 |!!ERROR!! -ConnectionManager- wait_AuDisconnectRequest :CI NOT FOUND IN TABLE,CI(29334280,0),discType=1,IFCreated(0,0),PID(0-0,0-0),IFHandling(0,0),MCNode(0,0)|1,100,160,1.274^10.13.1.151^*

10:40:34.908 |MatrixControl:updatePartyMediaCoordinatorNodeId: party1 videoCapable=0, party 2 videocapable=0|1,100,160,1.274^10.13.1.151^*

10:40:34.913 |<:MGCPENDPOINT><:S0>|1,100,159,1.12790^*^S0/SU0/DS1-0@em01vg01

10:40:34.989 |<:MGCPENDPOINT><:S0>|1,100,159,1.12791^*^S0/SU0/DS1-0@em01vg01

10:40:34.989 |SPROC analyzeMsgtransCause MessageTransCause.ms = 0, MessageTransCause.ieid = 0, PriTsp.protocol = 29, MCStatus = 0|*^*^*

10:40:38.412 |<:MGCPENDPOINT><:S0>|1,100,159,1.12792^*^S0/SU0/DS1-0@em01vg01

10:40:53.388 |<:MGCPENDPOINT><:>|1,100,159,1.12793^*^*

10:41:02.722 |MGCPpn9d::processPriSetup - viprCgpnE164=[3065], viprCdpnE164=[4800], vcrUploadNeeded=[t]|1,100,160,1.276^10.13.1.151^*

10:41:02.722 |SdiStats: #Lines: 18 Free HWM: 6 Free HWM(total): 25|*^*^*

10:41:02.722 |DbMobility: can't find remdest 3065 in map|*^*^*

10:41:02.722 |SPROC analyzeMsgtransCause MessageTransCause.ms = 0, MessageTransCause.ieid = 0, PriTsp.protocol = 29, MCStatus = 0|*^*^*

10:41:02.722 |SPROC analyzeMsgtransCause MessageTransCause.ms = 0, MessageTransCause.ieid = 0, PriTsp.protocol = 29, MCStatus = 0|*^*^*

10:41:02.725 |!!ERROR!! -ConnectionManager- wait_AuDisconnectRequest :CI NOT FOUND IN TABLE,CI(29334282,0),discType=1,IFCreated(0,0),PID(0-0,0-0),IFHandling(0,0),MCNode(0,0)|1,100,160,1.276^10.13.1.151^*

10:41:02.725 |MatrixControl:updatePartyMediaCoordinatorNodeId: party1 videoCapable=0, party 2 videocapable=0|1,100,160,1.276^10.13.1.151^*

10:41:02.730 |<:MGCPENDPOINT><:S0>|1,100,159,1.12794^*^S0/SU0/DS1-0@em01vg01

10:41:02.848 |<:MGCPENDPOINT><:S0>|1,100,159,1.12795^*^S0/SU0/DS1-0@em01vg01

10:40:15.744 |<:MGCPENDPOINT><:S0>|1,100,159,1.12786^*^S0/SU0/DS1-0@em01vg01

10:40:15.984 |SPROC analyzeMsgtransCause MessageTransCause.ms = 0, MessageTransCause.ieid = 0, PriTsp.protocol = 29, MCStatus = 0|*^*^*

10:40:18.840 |MGCPpn9d::processPriSetup - viprCgpnE164=[3065], viprCdpnE164=[4802], vcrUploadNeeded=[t]|1,100,160,1.271^10.13.1.151^*

10:40:18.840 |DbMobility: can't find remdest 3065 in map|*^*^*

10:40:18.840 |SPROC analyzeMsgtransCause MessageTransCause.ms = 0, MessageTransCause.ieid = 0, PriTsp.protocol = 29, MCStatus = 0|*^*^*

10:40:18.840 |SPROC analyzeMsgtransCause MessageTransCause.ms = 0, MessageTransCause.ieid = 0, PriTsp.protocol = 29, MCStatus = 0|*^*^*

10:40:18.848 |<:MGCPENDPOINT><:S0>|1,100,159,1.12787^*^S0/SU0/DS1-0@em01vg01

10:40:18.850 |<:MGCPENDPOINT><:S0>|1,100,159,1.12788^*^S0/SU0/DS1-0@em01vg01

[Ayodeji Okanlawon]

Jean,

You might need to check the integration document between your siemens and cucm. I know that in some integration, call back is not fully supported

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"opportunity is a haughty goddess who waste no time with those who are unprepared"

[Jean Lofrano]

Hey,

I have checked the integration document, but I my problem is the same.

thanks.