The Call Back feature allows you to receive call-back notification on your Cisco Unified IP Phone when a called party line becomes available. You can activate call back for a destination phone that is within the same Cisco Unified Communications Manager cluster as your phone or on a remote PINX over QSIG trunks or QSIG-enabled intercluster trunks. In the case of Cisco Business Edition 5000 systems, the single Cisco Unified Communications Manager server comprises the cluster.
To receive call-back notification, a user presses the CallBack softkey or feature button while receiving a busy or ringback tone. A user can also activate call back during reorder tone, which is triggered when the no answer timer expires.
The following sections provide information on the Call Back feature:
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...