Recently a customer's Presence (v.8.5.4) server had a file system error which required a total rebuild of the server. This customer is also running Call Center (v.8.5.1), before the Presence system went down everything interacted perfectly. Now after the rebuild the Cal Center's Desktop agent is getting an error message (screen shot attached) also now when the people add contacts to their Presence it shows their email address instead of their full name like it used to. I feel that these issues are related to something not being updated in Call Center but Call Center isn't exactly my strong suit. I was hoping that some could please provide some guidance
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...