Calls are comming in on a PRI and are directored towards a call handler. From there they can enter an extension for a user and be transfered to the associated phone.
The phone has a CFwd No Answer set for both internal and external....since this call is comming from an outside person we are expecting it to follow the external path. What we are seeing is that it is following the internal..
if we create a DID and send it directly to the phone then it correctly follows the external setting.
How can we fix this so it works correctly after going thru the auto attendant?
We are also seeing the same thing if you replace the call handler with a live receptionist....if she transfers a call to a user it follows the internal setting.
Is it possible to fix these issues? I can understand why it would possibly choose the internal CFwd since an internal device is fowarding it to the device, but from a big picture it is still an external caller.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...