Now we can search from the CAR web GUI. We found that one service "Cisco Unified CallManager CAR Scheduler" automatically stop frequently, don't know why. We solve this by modify the recovery option (in CallManager server -->Programs -->Administrative tools --> Services) to Restart the service.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...