Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

VIP Purple

Call Detail Records -Scheduler

Hi,

We have a call manager version 7.x .Is there any way to automate the Call Details records? What I am  looking is that we schedule the call detail report say from Gateway Utilization  from Date x to date y and automatically send to email address configured in Mail parameters of CDR.

Please advice.

regds,

aman                 

Everyone's tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Call Detail Records -Scheduler

No it's not in any CUCM version.

6 REPLIES
Cisco Employee

Call Detail Records -Scheduler

There is a mail server configuration where reports can be emailed, "Mail  server criteria—CAR uses this information to successfully connect to  the e-mail server to send alerts and reports by e-mail. If you do not  want to send alerts or reports by e-mail, you do not need to specify  this information."

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/7_0_1/car/caranrpt.html#wpxref17187

I would test this out to see if it works as expected for the reports you want to have emailed.

VIP Purple

Call Detail Records -Scheduler

Hi Joe,

Is there any way in Call Manager to email the reports AUTOMATICALLY which we have generated instead of using the option SEND REPORT wherein we need to manually enter email address of the reciepent?

If yes, where do we configure the reciepent's email ID?

regds,

aman

Cisco Employee

Call Detail Records -Scheduler

The only reports that can automatically be sent are under the CAR web page, Report Config > Automatic Generation/Report.  There is a section alerts by email which only allow QOSNotification or ChargeLimitNotification.  This would be a good feature request if you want to let your Cisco contact known you're interested in a feature like this to automatically email reports to a distribution list.

VIP Purple

Call Detail Records -Scheduler

Hi Joe,

Is this option available in call manager version 8.X?

regds,

aman

Cisco Employee

Call Detail Records -Scheduler

No it's not in any CUCM version.

VIP Purple

Call Detail Records -Scheduler

Hi Joe,

Thanks a lot for replies.

regds,

aman

389
Views
0
Helpful
6
Replies
CreatePlease login to create content