I want to know is there any report facility for call manager 6.1 to check the call details like extension to extn call , outside calls, internet call etc. I am trying through CAR but not able to get, i am trying to get a report which tell the number details also.. kindly help
i am trying to generate a report by going through User reports -->TopN-->by number of calls..when i click view report it says Data is not available in the database...show what ever options i select i get the same the pop windows..so i dont how to take the report
if i got to the call manager service parameters i am not seeing the CDR collection service at all..but i am seeing the CAR scheduler and CAR web service activated in cisco unified serviceability..and Cisco SOAP -CDRonDemand service deactivated...do i need to active this service too...
hi thanks it worked right now i am able to generate report..another question to do we need to create a separate email id for the CAR in our email system so that it can send mail automatically....i tried giving my email id but it is giving an error..
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...