Call Direction information for recorder (Inbound/outbound) BIB
We implemented the BIB automatic recording using the SIP connection. After the codec problem was solved (Q.850 value = 49) recording of calls works fine. Due to the SIP Header Enhancement in vesion 8.5(1) the SIP header contains the farend destination information. However there is no information regarding the call direction. Who is the originator of the call? The agent (OUTBOUND) or the farend destination (INBOUND). The documentation states:
The enhancement increases scalability: the recorder no longer requires a CTI connection to Cisco
Unified Communications Manager to obtain far-end call information from Cisco Unified
If we don't have the call direction our database is incomplete. Sometimes you want to search for OUTBOUND calls only.
Do I miss somtething or can I retrieve this information in another way (not using the CTI).
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.