Commonly hardware related issues on FXS ports in the VG224 can be identified quickly as the port will no longer provide dial tone. As a general rule, if the configuration is right and the FXS port is not providing dial tone or any vpm debugs then I would consider this port as faulty or faulty handset/wiring. If the call is active during the alerting state i.e. ringing, but automatically disconnects on answer this symptom would lead me towards believing that there is a codec negotiation problem during connect phase. If the above symptom is what you experience I suggest you check the region settings of the ports and the calling party to ensure the codec’s specified are a match or that you have a transcoder invoked.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...