cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
216
Views
0
Helpful
2
Replies

Call Flow Menu Seletion From Mobile Phone

Horus2000
Level 1
Level 1

In our call manager installation i have got a problem with our primary menu selctions not being accessable thru mobile phone keypads, Landlines work ok.

Where the caller is prompted to select menu option, this only works from mobile phones sporadically when the number on the keypad is hit multiple times in quick succession, where the correct menu selection is accepted procession normal.I have tried this on many phones and get the same result.

Has anyone got any ideas what may be causing this and how it could be fixed.

2 Replies 2

bobsairam
Level 1
Level 1

What version of CCM are you using .Hope your ccm hitting bug

I am using 6.1 but the problem also existed when i was using 3.3

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: