I am running CUCM 7.13b using DID's. When I set my phone to call forward all to an external number, the caller ID does not show my DID number only the billing number for our PRI.
Each line in the system is set with an External Phone Number Mask of either 290XXXX or 290(main number). Some of the DID's we do not want to appear on caller id so we mask them to a main number.
When I run a debug on the gateway the output shows that the calling number is 290(the last four of the original calling party). This of course is not a valid number on this PRI so telco changes it to the billing number.
Is there a way to have the call forward all present to telco the DID phone number of the phone that is doing the forwarding?
The problem was that when I would call 2901234 set for call forward all to 7776789 from 5559999, the gateway would show the calling party for the outbound call as 2909999. The 2909999 is not a valid number on the PRI so telco would change it to the BTN.
My co-worker found the answer under the gateway configuration.
Call Routing Information - Outbound Calls section
set to First Redirect Number (External) - parameter
Thanx for the help again. I still owe you a cold one.
Ah, you mentioned testing the call but not the specifics about wanting the original calling party to be passed as CLID. Your co-worker found what I was going to tell you in follow-up as I thought you were looking for that but you never know - hence, I asked for more details.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
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