I have a system setup as shown below where the reception phone has a button for extension 201 and one button each mapped to the incoming analog trunk lines. It was done this way because the owner wanted the phones to emulate the old style key system where the buttons where used to select an outgoing trunk line.
This being a small office the receptionist is not around all the time and they don't want to use an AA. They want to forward incoming calls to a cell phone as shown below where the cell phone numer is represented by 9185551111. Problem is that this config doesn't work. Incoming calls to 201 are forwarded but incoming calls to the analog lines (9185551212) are not.
How can I get this to work without rearchitecting the entire system?
I guess I did a bad job of explaining the situation. CFA does work to whatever number we enter. The problem is that it only works when the call is to the DN on button 1, in this case 201. However, 201 is only dialed by other extensions in the office so the CFA is really not needed for calls to 201. Since incoming calls from the outside don't ring 201, the CFA is never activated. We need CFA to activate for the other DNs mapped to buttons 2, 3 and 4.
Well, yes and no. You can use the "night-service code" command under telephony-service to be able to turn it on and off whenever you like which is what they want. In our case dialing *99 will toggle night-service mode.
The inflexible part is that I am also using "call-forward night-service 99185551212" on the DNs that receive the night bell service. This setting cannot be changed via the GUI only CLI which kinda makes it hard to change the number that calls are forwarded to.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...