Call forward all option removed

[love2xlr8]

Hello all,

Been trying to remove the call forward all from the phones 7940/7970 on CME 7.1, but haven't found anything so far.. Can someone assist me ?

I want to remove it from certain phones but not all, so if it per phone based would be great and no across the board..

Thanks for reading my post..

[clileikis · Accepted solution]

Hi there,

Check out the following link:

Customizing Soft Keys

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmesoftk.html

You'll want to create ephone-templates and remove the cfwdall option from the seized and idle phone states and apply the ephone-template to the phones you want to remove the feature from.

HTH,

Chris

[love2xlr8]

Thanks dude!!!