I have a number 8580 that has previously been allowed to divert to a mobile number out of hours, all of a sudden any calls to this number, when its diverted either internal all external calls, get busy.
Even if the number is divert to another number in the office, you still get busy when you call it.
I tried eveything but can't get this to work. Give them another number with exact same setup and it works fine.
I've even deleted the number totally and then recreated, still no joy.
Has anyone came across this sort of thing before, as i've said this used to work, nothing appears to have changed, and everything looks okay just doesn't work.
Did you remove 8580 via the Route Plan Report? I would try to remove it completely from the device and Route Plan Report. Many times when you re-use a DN it will still have some properties/settings associated with it until removed. Then you can re-assign 8580 and see what happens;
Deleting Unassigned Directory Numbers
This section describes how to delete an unassigned directory number from the route plan report. Directory numbers get configured and removed in the Directory Number Configuration window of Cisco CallManager Administration. When a directory number gets removed from a device or a phone gets deleted, the directory number still exists in the Cisco CallManager database. To delete the directory number from the database, use the Route Plan Report window.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...