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New Member

call forward all with SRST

Hello,

We got an issue when setting CFwdALL in SRST mode, the incoming calls just ring on the phone, but not ring on the extension forwarded. It works fine while transferring the call to the same extension manually.

I have setup the call forward pattern and call transfer pattern as .T.

Thanks in advance.

Michael

  • IP Telephony
11 REPLIES
Hall of Fame Super Silver

call forward all with SRST

Michael,

Can you post your call-manager-fallback and dial-peer configuration?

Chris

New Member

call forward all with SRST

I had a similar issue where phones behind an SRST integrated with Call Manager had the same behaviour.

In my case (and perhaps yours) CFwdAll was dependant on what the CSS was set to on the Directory Number >

Call Forward and Call Pickup Settings > Forward All line.  In my case it had defaulted to "None", and I had to  map it to the CSS that in turn mapped to the same partition my other phones were in.

HTH

Jason

New Member

call forward all with SRST

Thank you Chris for your reply. Below are the configurations you ask.

call-manager-fallback

secondary-dialtone 9

max-conferences 8 gain -6

transfer-system full-consult

timeouts interdigit 4

ip source-address 10.16.0.10 port 2000

max-ephones 100

max-dn 100 octo-line

transfer-pattern .T

keepalive 10

alias 1 184 to 221          // 221 is the extension on reception phone, 184 is the AA number during normal operation

call-forward pattern .T

call-forward busy 221

call-forward noan 221 timeout 20

------------------------------------------------------------

dial-peer voice 1000 voip

preference 1

destination-pattern [23]..

modem passthrough nse codec g711ulaw

session target ipv4:10.16.0.7

voice-class codec 1

dtmf-relay h245-alphanumeric

fax rate disable

no vad

!

dial-peer voice 2000 pots

destination-pattern 9.T

incoming called-number .

direct-inward-dial

port 0/0/0:23

!

dial-peer voice 911 pots

destination-pattern 911

incoming called-number .

port 0/0/0:23

forward-digits all

!

dial-peer voice 9911 pots

destination-pattern 9911

direct-inward-dial

port 0/0/0:23

forward-digits 3

Hall of Fame Super Silver

call forward all with SRST

What is 10.16.0.7, is this local CUE module or something?

Can you do "debug voice dialpeer" for a test call?

Chris

New Member

call forward all with SRST

10.16.0.7 is CallManager IP. I will debug dialpeer when testing the SRST today.

Hall of Fame Super Silver

call forward all with SRST

if that is CUCM then how do you expect to reach it under SRST condition as that is where you'r 221 call forwarding is pointing to?

Chris

New Member

call forward all with SRST

If I understand correctly, a dial-peer will be created for each extension when phones register with gateway under SRST mode.

For example, the reception extension 221, forward to 244.

Call-forward is not working when using CFwALL softkey. It works fine when transfering a call manually.

Hall of Fame Super Silver

call forward all with SRST

Can you enter the callFwdAll destination, or do you get fast busy, etc when you enter it  on the phone?

New Member

call forward all with SRST

I am just curious if you had any luck resolving this issue, my experience has always been that if CFwdAll was set on a phone and the phone then went into SRST that the CFwdAll patter was lost.  If memory serves me correctly TAC even confirmed that this is the expected behavior.  If this has changed or there is a way for it to work that would be great news!!

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