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New Member

Call Forward and transfer back on CUCM 9.1

Hi, I in testing a setting where user A set call forward all to user B. After user B answer that call and found this call is important to user A, so user B want to transfer this call to user A phone, but user A phone still set as call forward to user B. Got any way to change some setting on CUCM 9.x parameter will make this work?

Thanks,

John

1 ACCEPTED SOLUTION

Accepted Solutions
Bronze

Hi , you need to set CFA

Hi ,

 

you need to set CFA Destination Override  service parameter to true

3 REPLIES
Bronze

Hi , you need to set CFA

Hi ,

 

you need to set CFA Destination Override  service parameter to true

Mark is correct here.  The

Mark is correct here.  The CFA Destination Override will allow the target of the CFA to transfer calls back to the originator.

Hailey

New Member

Hi All,Thanks for your

Hi All,

Thanks for your consult and advise. It work. Appreciate for your help.

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