Don't know if this is answering your question but if you need to "divert" the call for a longer period of time, you could consider using translation rules and profiles on the IOS voice gateway.
E.g./Zum Beispiel: when the call enters the gateway from the PSTN, translate the CdPN to the new number and if the dial-peers have te correct destination-pattern, the call could be out to the PSTN again to the new number. Beware of tromboning, though and service provider limitations with respect to the CgPN.
What is the background of the question? Rerouting of calls in case of problems ?
We are trying to forward calls for our existing call center to a new Call Center in the U.S.
The Calls must be coming from Germany, so inbound call with +49 and destined to our internal call center DDI +4412345678. If the condition's are met then forward outbound to US +198765432.(for example)
Again if a call comes from France, so inbound +33 and destined to our internal call center DDI +4412345678. If conditions met send outbound to another US DDI +134343434 (for example).
1. The easiest (but likely not the cheapest) is to ask your telephone service provider to set-up this temporary call rerouting. 2. Imagining that you have an E1 on your H.323 gateway, I presume that the configuration looks like this:
voice translation-profile zaphod translate called 1
dial-peer voice 20 pots description second blabla translation-profile incoming zaphod direct-inward-dial destination-pattern 0.T answer-address 49<blabla> port 0/0:15
this should result in Germany originated calls landing on dial peer 20 and if the CdPN matches, it should be translated. After translation it should match an existing destination-pattern of a pots dial-peer, of course.
IntroductionCUCM Routing RulesDial String implementation PolicyCUCM Routing LogicSIP URI Call Routing Analysis+++ Case Study: 1 ++++++ Case Study: 2 +++Conclusion
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