Have you verified that your route pattern or your route list used for outbound calls are not prefixing any digits? This can be done both at the route pattern or the route list so be sure to check both.
ya that definitely changes things quite a bit. That is quite odd that internal calls can be forwarded to the external number and connect, but when external users call in there is a 0 preceding the outbound call.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...