Hi all, I am trying to figure out if it is possible to configure call-foward no answer while in SRST mode to the PSTN. Essentially, my offices call-forward to an answering service at 5pm each night for afterhours phone coverage. If we have a network outage and the router falls back to SRST, and somebody calls, the phone will ring forever. What I would like to do is program it so that after x amount of rings, it will call-forward out to another one of our offices, which, if after hours will then relay it to the answering service (or if its during hours, one of our staff will be able to help the caller).
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...