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Call forward to be enabled in FAC environment

Hi,

I have CCM 4.1(3).

We have enebled FAC for every outgoing call.

Now in this environment we need to enable the call forward on the phone. But we are not successfull in doing so.

Need help about how to enable the call forward in this situation. We do not want to create the separate Route pattern for the specific number where the call forward is to be enabled.

Thanks

Hemant

1 REPLY
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Re: Call forward to be enabled in FAC environment

Thats a restriction for FAC.

http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_admini

stration_guide_chapter09186a00803f3af7.html#wp15243

Look under Interactions and Restrictions

You need to create a separate RP.

HTH

Thanks

Gonzalo

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