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New Member

call forward

I have the CME 3.3 with 7902 phones and I'm trying to do call-forward when extension 100 is busy to 101.

This is the configuration:

telephony-service

max-ephones 5

max-dn 5

ip source-address 192.168.3.1 port 2000

auto assign 1 to 5

user-locale ES

network-locale ES

create cnf-files version-stamp Jan 01 2002 00:00:00

max-conferences 4 gain -6

transfer-system full-consult

directory entry 45 667433712 name Santi

directory entry 4 101 name pruebas

directory entry 20 667433712 name santi

!

!

ephone-dn 1 dual-line

number 100 no-reg primary

call-forward busy 101

call-forward noan 101 timeout 10

!

!

ephone-dn 2 dual-line

number 101 no-reg primary

!

!

ephone-dn 3 dual-line

number 102 no-reg primary

!

!

But doesn't runs neither call-forward busy and noan

when the extension 100 is busy, if you call you hear normal dial tone, but never is transfered.

Any ideas?

7 REPLIES
Hall of Fame Super Gold

Re: call forward

Hi Sarenos,

your ephone-dn have dual-line, so they will automatically have call waiting when a second call comes in. Probably you do not the second call because the 7902 have no display. Either configure the ephone-dn without dual-line, or with 'huntstop channel'.

Also, you can configure names, labels etc directly under the ephone-dn without using 'directory entry'.

Hall of Fame Super Red

Re: call forward

Hi Santi,

Just to add a note Paolo's good info (also posted on End user Thread.)

Because this DN is set up as dual-line you need to add the following. Have a look;

The following example creates an ephone-dn with the number 1001 in dual-line mode. The no huntstop command allows calls to continue to hunt to other ephone-dns if this one is busy or does not answer. The huntstop channel command disables call hunting to the second channel of this ephone-dn if the first channel is busy or does not answer.

Router(config)# ephone-dn 10 dual-line

Router(config-ephone-dn)# number 1001

Router(config-ephone-dn)# no huntstop

Router(config-ephone-dn)# huntstop channel

Router(config-ephone-dn)# exit

From this CME doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_command_reference_chapter09186a0080611350.html#wp1056194

Hope this helps!

Rob

Hall of Fame Super Gold

Re: call forward

Actually I'm a bit puzzled by the fact that one needs 'huntstop channel' to forward on no answer. Logic would suggest that if a call is not answered on the first channel, no much more chances are that it will be on the second. But perhaps there are reasons not immediately understood for this.

New Member

Re: call forward

As Rob mentioned, dual-line ephone-dn's support call waiting.

An incoming call will attempt to hit the first channel of the ephone-dn. If that channel is busy (because the user is on a call) then the call will immediately hunt to the second channel, at which point the user will see the second incoming call on their display (assuming the phone has one) and will hear call-waiting beeps.

'huntstop channel' disables this behaviour.

New Member

Re: call forward

I have tried the no huntstop but it continues failing, when you try to call to extension 100 and it's busy now you can hear busy tone instead of dial tone as before.

The call-forward to 101 still it's not running. What I'm doing wrong?

Any ideas? thanks a lot

New Member

Re: call forward

This is the configuration now

telephony-service

max-ephones 5

max-dn 5

ip source-address 192.168.3.1 port 2000

auto assign 1 to 5

user-locale ES

network-locale ES

create cnf-files version-stamp Jan 01 2002 00:00:00

max-conferences 4 gain -6

transfer-system full-consult

directory entry 45 667433712 name Santi

directory entry 4 101 name pruebas

directory entry 20 667433712 name santi

!

!

ephone-dn 1 dual-line

number 100 no-reg primary

call-forward busy 101

call-forward noan 101 timeout 10

huntstop channel

no huntstop

!

!

ephone-dn 2 dual-line

number 101 no-reg primary

!

!

ephone-dn 3 dual-line

number 102 no-reg primary

!

!

ephone-dn 4 dual-line

!

!

ephone-dn 5 dual-line

number 964812539

!

!

ephone 1

mac-address 0013.60C3.CE02

type 7902

button 1:1

!

!

!

ephone 2

mac-address 0012.431E.BF3E

type 7902

button 1:2

New Member

Re: call forward

try this:

telephony-service

transfer-pattern .T

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