I know about IPCC but we are not at a point money wise to get this. Since we have a help desk ext: 4357 and have people with office phones that go to the help desk to answer the calls. Is there a way to have ext: 4357 forward to ext: 8110 on Monday at 8-10 then have 4357 forward to ext: 8128 on Monday from 10-12 and so on and then at 2:30 every day not forward and just ring at the ext: 4357? We use UC 2.0.1 and CCM 6.0.1
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...