Got this question from a client. She is describing her existing Nortel system at first...
"When the manager has her phone forwarded to the assistant's, and when the assistant receives a forwarded call, the call display is something to the effect "forwarded from....". It's only when the assistant picks up the call that the phone # of the caller is displayed. On the Cisco phones, is it the call display of this forwarded caller that will display or will it be the same as it is today?"
I believe this can be configured either way in Call Manager but can't recall where? Hoping someone might know?
If A calls B and B is CFA to C, then we cannot prevent DN of C from being displayed on A.
However, there are options to hide B's information from showing up on C display. In 4.x, there are new options on line configuratiion under section Forwarded call information display but that will only help to hide information on C in
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...