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238
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Call Forwarding issues

elbyte
Level 1
Level 1

Hello - we see an occasional issue where a user turns on call forwarding and when they come back to the phone it has been turned off. It appears to be caused by interruptions in connectivity between the phone and call manager. Attendant Console still shows the phone as forwarded. We have brief and occasional network interruptions and it is disconcerting to the users to find their phones are no longer forwarding when the return. Is there some way to make this setting more "sticky"? Thanks!

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

only CUCM 6.1 has the ability to write on local DB even in SUBs. no previous version can do that to provide backup for features that rely on the DB connectivity

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate
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