Caller rings Boss 1234 which has a call forward Busy, NA to PA 2222.
PA has a CFNA, Busy to Voice Mail
Callers ring boss, rings PA and diverts to VM- The caller hears the boss greeting - all working
However if the PA has a call forward all set up , the original caller to the boss will be transferred to the PA`s call forward all setting- Not good
I can resolve this issue by configuring Hunt group and setting user preferences however is there a way I can do the same feature without the hunt group. In Nortel the set up works by ignoring the PA`s own call forward all setting and works on the PA CFNA, busy
Thanks but I was looking for another way. The dummy DN approach will work but it will use up a key on the PA`s phone, then if the PA wanted an status, BLF of the boss as well the total then takes up 2 keys per boss.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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