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New Member

Call forwarding restriction in CUCM based on calling number

Hi team,

I have recently configured a hunt pilot/hotline in Call manager. There is now a requirement to forward unanswered off-hours calls (calls between 6 PM IST and 9 AM IST) coming from a particular calling number to a mobile number. I am not sure how to configure restriction such that only calls from one calling number will be forwarded to the mobile number and others will just be forwarded to voicemail. Could you please help here?

Please let me know if you need more details here.

Regards,

Swati

3 REPLIES
Cisco Employee

Call forwarding restriction in CUCM based on calling number

You could try TOD for that single DN, just configure a TP which re-routes to the mobile during the timeframe you want and apply it only to that DN.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Hall of Fame Super Silver

Call forwarding restriction in CUCM based on calling number

You can apply the concept of routing via translation pattern 'Route Next Hop By Calling Party’ as shown in this example:

https://supportforums.cisco.com/docs/DOC-18367

HTH,

Chris

New Member

Call forwarding restriction in CUCM based on calling number

Thanks a lot for the details, Chris. I will try this feature.

Regards,

Swati

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