cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1644
Views
0
Helpful
3
Replies

Call forwarding to multiple destinations?

oldsbravada
Level 1
Level 1

Issue: I need to have a internal number forwarded to multiple extensions.I am running CUCM 6.1.2.1000-13

3 Replies 3

Aaron Harrison
VIP Alumni
VIP Alumni

Hi

A phone can have one 'Call Forward All' destination.

That destination could be a hunt group pilot if you wish.

What exactly do you want to achieve in detail?

Thanks

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

William Bell
VIP Alumni
VIP Alumni

You may want to have the phone forward to a Hunt Pilot. Then assign the target phones (for the forward) to a Line Group. Configure the Line Group to use "Broadcast" hunting algorithm (which means it will ring all phones). So, the procedure:

1. Identify target phones

2. Assign phones to Line Group (e.g. myLineGroup) and configure for Broadcast

3. Create a new Hunt List (e.g. myHuntList) and assign myLineGroup to the HuntList

4. Create a hunt pilot (the number you forward to from the IP phone) and assign the huntlist myHuntList

Test it out.

HTH.

Regards,

Bill

Please remember to rate helpful posts.

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

Please remember to rate helpful responses and identify

Thanks Aaron & William! I will try the Hunt Pilot
scenario - update to follow.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: