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call forwarding

sunnyverghese
Level 1
Level 1

‎11-19-2006 12:20 AM - edited ‎03-14-2019 06:52 PM

i am facing one issue with one cisco ip phone 7960 regarding call forwarding .

my ccm server is 4.1.3 version

i am attaching the cdr error report and normal cdr report with this. normaly call type is simple in cdr . but in the error phone i am getting call type is forward how i can rectify this issue ?

kindly send your valubale reply.

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jbarcena
Level 9
Level 9

‎11-19-2006 01:37 PM

What is the call flow of the call that you say has an error (forwarding).

Please include a CCM detailed trace of that call.

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