We are coming off of an Avaya Definity G3 switch onto a new UCM 6.1 system. Something those users have come to need and want is a call forward delay. They like the calls to ring x amount of times at their desk before it is forwarded off. I have seen inside of UCM an option for a call forward delay - but with testing it does not do what I think it should. I have been able to create one off hunt groups to do this but think there should be a better way. Thoughts and help?
This is where Call Forward No Answer comes into play. The call will ring for "x" number of seconds before Forwarding to a pre-defined number (like VM). The default is 12 seconds I believe but can be set on a line by line basis.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...