Calls from CME sites to cluster A don't transfer. The transfer and hold button just don't work even though it's not greyed out. Calls from CME sites to cluster B and C do transfer with no problem. The config on the CMEs are below. What else can I check on the CCM? The problem seems to be only on one cluster. Below is the configs on the CMEs which are running 123-11.T8, CME ver 3.2. The CCM clusters are ver 4.1.3. Thanks for any help.
Thanks for the response. They are all H323 gateways. Here is the call flow: The clusters are at a main site. The gateway out is a 65xx switch with ATM circuits to 10 regional 3745 routers. From those routers, there are ATM circuits to all the various remote CME sites, about 25, each of which have a wan router, 28xx. At each remote CME site there is a VOIP gateway, 3725, which takes calls in from the PSTN, either BRI or PRI.
The remote CCM sites are also set up the same way, although they are geographically closer to the main site. There are 4-6 remote CCM sites per cluster. If a remote CME site calls the main site through the PSTN, there is no problem transferring the call. But, when they make a VOIP call through the network, Users in cluster A can not transfer the call, no matter in which direction the call was initiated. Could it be MTP resources at the cluster? Could it be the supplementary services somehow? How could I check? thanks.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
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involving TAC. This document discusses the bas...