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Call Fwd when not registered!!!

Hello all;

I am using CM 4.1(3) and I want to forward all voice calls to another extension or to voice mail when the phone is not registered with Callmanager, is it available?

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: Call Fwd when not registered!!!

Hi Ahmed,

This feature was not added until CCM 4.2(1) :(

Cisco Unified CallManager 4.2 introduces the Call Forward Unregistered (CFUR) feature as a way to reroute calls placed to a temporarily unregistered destination phone. The configuration of CFUR consists of two main elements:

Destination selection

When the DN is unregistered, calls can be rerouted to either of the following destinations:

Voicemail

Calls can be sent to voicemail by selecting the voicemail checkbox and configuring the CFUR calling search space to contain the partition of the voicemail pilot number.

A directory number used to reach the phone through the PSTN

From this SRND Guide;

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/4_2/srnd4_2/uc4_2/42dialpl.htm#wp1043810

Hope this helps!

Rob

1 REPLY
Hall of Fame Super Red

Re: Call Fwd when not registered!!!

Hi Ahmed,

This feature was not added until CCM 4.2(1) :(

Cisco Unified CallManager 4.2 introduces the Call Forward Unregistered (CFUR) feature as a way to reroute calls placed to a temporarily unregistered destination phone. The configuration of CFUR consists of two main elements:

Destination selection

When the DN is unregistered, calls can be rerouted to either of the following destinations:

Voicemail

Calls can be sent to voicemail by selecting the voicemail checkbox and configuring the CFUR calling search space to contain the partition of the voicemail pilot number.

A directory number used to reach the phone through the PSTN

From this SRND Guide;

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/4_2/srnd4_2/uc4_2/42dialpl.htm#wp1043810

Hope this helps!

Rob

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