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Call History Records

bergquist
Level 1
Level 1

Is there a way to increase the number of call history records viewable on the handsets?

For example, it appears that there is a set number of calls that it will store for Placed Calls, Missed Calls, etc. before it starts to over write and we'd like to increase that amount.

Thank you in advance.

1 Accepted Solution

Accepted Solutions

David Hailey
VIP Alumni
VIP Alumni

Sorry, this is fixed.  The number is not controlled by CUCM but rather by the IP phone, firmware, etc.  Each directory (missed/placed/received) can store up to 100 numbers max depending on the type of phone.

Hailey

Please rate helpful posts!

View solution in original post

2 Replies 2

David Hailey
VIP Alumni
VIP Alumni

Sorry, this is fixed.  The number is not controlled by CUCM but rather by the IP phone, firmware, etc.  Each directory (missed/placed/received) can store up to 100 numbers max depending on the type of phone.

Hailey

Please rate helpful posts!

Got it. Thanks David.

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