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Call logs on CMM4.0

tlienskt
Level 1
Level 1

I am having a hard time finding the call logs for all calls on the Call Manager. Are there logs kept for all calls?? If so where?? TIA!!

1 Accepted Solution

Accepted Solutions

Rob Huffman
Hall of Fame
Hall of Fame

Hi Trien,

The Call Logs or Records are saved and viewed via CDR/CAR. Have a look;

Cisco Unified CallManager Serviceability Administration Guide, Release 4.0(1)

CDR Analysis and Reporting

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00801ed125.html

Hope this helps!

Rob

View solution in original post

2 Replies 2

Rob Huffman
Hall of Fame
Hall of Fame

Hi Trien,

The Call Logs or Records are saved and viewed via CDR/CAR. Have a look;

Cisco Unified CallManager Serviceability Administration Guide, Release 4.0(1)

CDR Analysis and Reporting

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00801ed125.html

Hope this helps!

Rob

That's what I needed. Thanks!!!

+1

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