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Call logs on CMM4.0

I am having a hard time finding the call logs for all calls on the Call Manager. Are there logs kept for all calls?? If so where?? TIA!!

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: Call logs on CMM4.0

Hi Trien,

The Call Logs or Records are saved and viewed via CDR/CAR. Have a look;

Cisco Unified CallManager Serviceability Administration Guide, Release 4.0(1)

CDR Analysis and Reporting

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00801ed125.html

Hope this helps!

Rob

2 REPLIES
Hall of Fame Super Red

Re: Call logs on CMM4.0

Hi Trien,

The Call Logs or Records are saved and viewed via CDR/CAR. Have a look;

Cisco Unified CallManager Serviceability Administration Guide, Release 4.0(1)

CDR Analysis and Reporting

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00801ed125.html

Hope this helps!

Rob

Community Member

Re: Call logs on CMM4.0

That's what I needed. Thanks!!!

+1

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