11-25-2009 08:11 AM - edited 03-15-2019 08:37 PM
Does the CM System do the following?
Example: Site 1 has staff meetings one day per week [Monday] for 1 hour. During that hour, we would like the system to route incoming calls to the main number to an off site answering service. We'd like this scheduled for each Monday, at the same time.
Is this possible?
11-25-2009 08:16 AM
Without further routing details i'd suggest TOD to achieve this.
HTH
java
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11-25-2009 08:17 AM
What product and version are you using?
There are probably multiple ways of doing this depending on how you have your system configured. Here's a few off the top:
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