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Call Manager 4.2(3) Hunt List Configuration Assistance

dfhensley
Level 4
Level 4

I have programmed a hunt list, line group and hunt pilot. When I dial the hunt pilot number I get a busy signal. I tried resetting the hunt list. Can anyone offer any assistance? Do I need to restart call manager service?

Thanks,

Dianna

6 Replies 6

Jaime Valencia
Cisco Employee
Cisco Employee

you shouldn't, try resetting all the elements and try again.

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

What elements are you referring to?

Another thing to check is the CSS to make sure it's hitting the pilot.

Rob Huffman
Hall of Fame
Hall of Fame

Hi Dianna,

I think Java was referring to doing a reset on the Hunt Pilot, Hunt List and Line Group. You can also ensure that on the Hunt Pilot config page that the "Route this Pattern" checkbox has been checked.

Hope this helps!

Rob

Rob,

Thanks for the response.I reset the hunt list and updated the others and continue to get a busy signal when I dial the pilot number. Also route this pattern checkbox was checked. Any other suggestions?

Dianna

Hi Dianna,

Hmmmmmm...

Did you check the Partition and Calling Search Space?

Rob

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