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call manager 5.0(2) & Unity express 3.2

Hi all,

I have installed & configured call manager 5.0(20. I bought the following for the unity express

NM-CUE-EC

SCUE-2.3

SCUE-LIC-12CCM

CUE-LANG-ENG

After intalling the module and activate it in cisco 2811 Version 12.4(13r)T, i lunched the initilazation wizard for unity express.

I have the screen display CISCO CALL MANAGER EXPRESS instead of CISCO CALL MANAGER.

Could you please help me rectify where the problem lies?

Eric

1 REPLY
Green

Re: call manager 5.0(2) & Unity express 3.2

You need to change your license file.

Please do the following;

From here

http://www.cisco.com/cgi-bin/tablebuild.pl/cue-232

Download the proper license file for CCM.

For example:

cue-vm-license_12mbx_ccm_2.3.2.pkg

Then follow this instructions

http://www.cisco.com/univercd/cc/td/doc/product/voice/unityexp/rel2_3/cue_inst/upg_lic.htm#wp1132776

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