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New Member

Call Manager 6.14.2190-3 Shared line behavior

I have Call Manager 6.14.2190-3 with 2 phones and a shared line same partition.

When a call is answered it does not busy out the 2nd phone.

A second call can still come in.

I think this has changed when I upgraded from 6.1 flat.

Would like to make these phones look like an 1A2 key phone.

When someone is on the line it is busy for the other phone.

Is there an option to set this back?

Thanks

2 REPLIES

Re: Call Manager 6.14.2190-3 Shared line behavior

In CUCM admin > DN configuration, set the busy triggger for the DN to 1.

Hope this helps.

Brandon

New Member

Re: Call Manager 6.14.2190-3 Shared line behavior

Yes I trusted the customer had all phones at 2 and 1.

He missed one so I am waiting for an update.

Thanks

Mark

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