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Call Manager 6 CDR CSV file

level_3rd
Level 1
Level 1

Call manager 6 is outputing the CDR CSV file in form of following:

1)cdr_StandAloneCluster_02_20080201000000_00001.txt

however my Call Accounting software need the CDR CSV file to be in the following format:

2)cdr_StandAloneCluster_02_20070101000000_00001.csv

Please see attached files. Cisco CM 6 has to create the CSV files with quotes around the fields for the Call Accounting software to process the files. How do i get CM 6 to format the CSV file the way i have it?

1 Reply 1

f.kilbourne
Level 1
Level 1

Hi level 3RD

this is Fabian from Innovative, am not sure the information that u collected as yet but this is what i found so for. see link below

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/6_0_1/car/carexprt.html

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/6_0_1/car/car-cm.pdf

also when u exporting check to see if u get an option to change the file type. keep me posted

good luck

killy