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Call manager 7.1.5 integration with Unity connection 9

I am in the process of upgrading my UC environment and instead of labbing a unity 7 (windows) I did a an export from unity to unity connection.  I am now trying to integrate CUCM 7 with unity connection 9.  I am having issues with the Voicemail ports.  The device name prefix needs to have a VI at the end of the name for unity connection 9 and nothing else but CUCM needs a VIn where "n" represents a number.  In order for them to work they need to match.

Someone let me know.  Thanks for your help.

  • IP Telephony
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Accepted Solutions
Hall of Fame Super Red

Call manager 7.1.5 integration with Unity connection 9

Hi Earl,

Just the "prefix" part needs to match so for example

in CUCM the ports might be;

CiscoUM1-VIx (but connection doesn't care about x where x=port#)

so in Connection you just need to set the prefix;

Device Name Prefix = CiscoUM1-VI

Cheers!

Rob

"Why do the best things always disappear " 

- The Band

"May your heart always be joyful And may your song always be sung May you stay forever young " - Dylan
3 REPLIES
Hall of Fame Super Red

Call manager 7.1.5 integration with Unity connection 9

Hi Earl,

Just the "prefix" part needs to match so for example

in CUCM the ports might be;

CiscoUM1-VIx (but connection doesn't care about x where x=port#)

so in Connection you just need to set the prefix;

Device Name Prefix = CiscoUM1-VI

Cheers!

Rob

"Why do the best things always disappear " 

- The Band

"May your heart always be joyful And may your song always be sung May you stay forever young " - Dylan
New Member

Call manager 7.1.5 integration with Unity connection 9

Thanks man..I found that out 45 mins later.. lol

Silver

Call manager 7.1.5 integration with Unity connection 9

Hello Earl,

Here are some screenshots on both perspectives:

1. When you perform the voicemail configuration on the CUCM you would go to Advanced Features>Voice Mail> Cisco Voicemail Port Wizard, you will get the two following screens:

First one will let you decide if whether you want to add to an existing one or create a new one:

Afterwards you will have to put in the prefix, in this example we used CCIE-1-VI:

Now on the CUC perspective:

Best Regards,

-Peck, David Rojas

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