Just upgraded to 9 and I am trying to set up a Queue in a hunt pilot. I have everything working(I Think) except I do not get the initial announcement.
When I go to the hunt pilot queue page and view details under the MOH and announcement section all the boxes are, what I call locked, and I can not change any of the settings to select any type of announcement. I uploaded some new prompts to use but I not sure I even did that correctly.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...