Just installed my first call manager with some help from a third party but i have a few issue
7965 handsets upgraded and working 100%
7960 handsets upgraded and working 100%
7961 handsets non upgraded and non working
I have tried a reset # hold down till lights start flashing
screen is blank no infomation from 4 handsets
The system has the latest language pack , device pack and UK dail plan installed
Also trying to reset an ata 186
The following procedure will reset the ATA to its default config:
a) Take the phone off hook. b) The red button on the top of the ATA-186 will illuminate. c) Press the illuminating red button on the ATA and dial 322873738#. (The numbers spell FACTRESET# on the telephone) d) Voice prompt will ask you to dial * to save changes you have just made. e) Press * on your phone's keypad. f) Hang up the phone.
What firmware version and protocol are the ATAs currently on? The procedure may only be valid for a specific version and/or protocol. The method detailed in your post will only work for version 2.x and higher. The below link details the procedure for older firmware versions.
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