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New Member

Call Manager Express ringback tones

I have a call manager express, and when I call I hear the ringing signal and would like to hear music on hold.

Is it possible?

Thanks

8 REPLIES
Hall of Fame Super Gold

Re: Call Manager Express ringback tones

If you configure B-ACD/AA, it will give music on hold to external callers that are in queue.

New Member

Re: Call Manager Express ringback tones

is true, the problem I want to call and hear soon moh not only when he enters the queue.

Hall of Fame Super Gold

Re: Call Manager Express ringback tones

Just set param "second-greeting-time".

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New Member

Re: Call Manager Express ringback tones

unfortunately did not work.

This is the configuration:

application
  service bb flash:app-b-acd-aa-2.1.2.2.tcl
  paramspace english index 1
  param max-extension-length 4
  param aa-pilot 30
  param drop-through-prompt _bacd_welcome.au
  paramspace english language en
  param second-greeting-time 0
  param welcome-prompt _bacd_welcome.au
  param call-retry-timer 5
  param max-time-call-retry 10
  param voice-mail 5000
  param service-name queue
  paramspace english location flash:
  param number-of-hunt-grps 1
  param drop-through-option 1
  param handoff-string bb
  param max-time-vm-retry 2

service queue flash:app-b-acd-2.1.2.2.tcl
  param queue-len 10
  param aa-hunt1 1001

param queue-manager-debugs 1

dial-peer voice 20 voip
service bb
destination-pattern 30
session target ipv4:10.99.51.254
incoming called-number 30
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad

ephone-dn  40
number 20
call-forward all 30

ephone-hunt 1 sequential
pilot 1001
list 5004, 5005
timeout 15, 15
statistics collect

ephone-dn  5
number 5004
label 5004
description 217102754
name TESTE
call-forward night-service 2999
night-service bell
!
!
ephone-dn  6  dual-line
number 5005
name TESTE 2

ephone  5
mac-address 0019.E742.6130
username "7911" password 12345
type 7911
button  1:5
!
!
!
ephone  6
mac-address 001E.4AF1.3D58
type 7906
button  1:6

Hall of Fame Super Gold

Re: Call Manager Express ringback tones

Default minimum is 30. Try modifiying the script for like, 1 or 2.

New Member

Re: Call Manager Express ringback tones

what you mean:

Default minimum is 30. Try modifiying the script for like, 1 or 2?

Hall of Fame Super Gold

Re: Call Manager Express ringback tones

Edit the script and change the imposed minimum.

New Member

Re: Call Manager Express ringback tones

I tried to find the variable "imposed minimum" but did not find it.

Can be a little more specific.

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